Service manuals, software updates and special bulletins addressing damage caused by external beams

We have released several software updates, service manuals, technical bulletins and updated many user manuals and other technical documentation.

Technical bulletins about Externally caused damage:

External beams of lighting fixtures (beams, spots, lasers) and of sun, can, within minutes of exposure, cause huge damage not only to the exterior of a light, but also to the internals of lighting units, causing serious burning damage. We have been providing many warnings within our User Manuals. In order to provide more education to our customers, we have created two specialized Technical Bulletins: TB60 - Externally caused damage and TB56 BMFL Beam Exposure Protection to remind everybody of these issues and to explain, that external beams can cause damage not only during shows but also during preparation, unpacking, setup and during idle times on the stage. Do make sure to read user manuals together with these technical bulletins, where we not only explain the issue but also provide some solutions via DMX triggered "parking positions before power down", allowing the units to point down to the ground upon powering off.

 

Technical documentation:

Since last technical newsletter, we have uploaded many updated or newly created user manuals, exterior dimensions files, DMX charts, 3D symbols, gobo, prism and color wheel definitions and other files, in order to keep all documentation current and complete.

 

Software Updates:

ROBE Uploader allows you to check updates to the software for all fixtures, including list of changes for each individual product, so i will list only most notable changes here now:

RoboSpot™ support was added to several other products, including MegaPointe®, DL4S Profile™ and Pointe®.

Software update for MegaPointe® improves internal communication, adds repeated lamp start in case lamp was too hot to start for the first time and adds Parking position for sun prevention as per above.

 

Service manuals:

We have released service manuals for multiple new products, including BMFL™ LightMaster Side, RoboSpot™ BaseStation, RoboSpot™ MotionCamera, BMFL™ FollowSpot and onePATT™. List of spare parts has been updated to contain newly added components.

Technical Support
Robin Forte service documentation, Esprite enhancements and other updates
3 / 1 / 2021
Robin Forte service documentation, Esprite enhancements and other updates

We have released service manuals for the new FORTE™ and SPOTE™ fixtures, have some interesting news about additional green adjustment (tint channel) for ESPRITE™ and will also mention other updates and releases to technical documentation.

Technical Support
Technical Bulletins updates, translations and other news
5 / 5 / 2020
Technical Bulletins updates, translations and other news

In this technical newsletter we share some news about recent software updates, new Technical Bulletins and their translations and we also provide some information about important details related to long term fixture storage and maintenance during this unplanned downtime.

Technical Support
Technical documentation and software updates
3 / 23 / 2020
Technical documentation and software updates

We have released an extensive software update for Robin Esprite, delivering new features for it's NFC enabled Transferable Engine. This update is also providing enhancements to several Esprite's hardware components, for example improved reset and movement of framing shutters, FollowSpot mode support and more. The framing shutters improvements have now been added to T1 Profile, for which software update has been made available. In this Technical Newsletter we have also prepared a special Software related section, listing all important software changes for Robe products for the past year, to give you a chance to review them quickly, to have the opportunity to perhaps utilize this unplanned downtime to get all your units up to speed with latest software releases.

Technical Support
Documentation and software updates
2 / 11 / 2020
Documentation and software updates

Here comes a regular rundown of recent updates on the ROBE website, bringing information about new software, documentation and other important news.

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